Customer Testimonials

We work very hard for our customers because nothing pleases us more than helping our clients acheive the dream of affordable home ownership. We want to add you to our list of very satisfied customers.

Read what others have said about working with us:

I have not bought a home since 1996. This was the best experience I have had doing this process. Staci is highly professional and helped us through this process and was very patient with my extremely poor computer skills. I highly recommend giving Staci a call for all your mortgage needs.

Joann Dohn

Jacksonville, FL

We are so happy we chose Staci to help us with our refinance. She made the process very easy. Staci is very knowledgeable and walked us through each step. She was patient, explaining the process to ensure we were comfortable moving forward and always available for questions. I would reccomend Staci 100% and will be contacting her for amy future loans.

Amy Horton

Hosford, FL

This was the fourth time we have worked with Staci on either getting a mortgage or refinancing. Staci is extremely knowledgeable and professional. She is vey responsive, often returning calls or texts into the evening and on weekends. She was able to make suggestions about alternatives that best suited our needs. I have recommended her to others and would do so in the future again. We would also work with her again, ourselves, should the need arise! Thank you, Staci, for all of your efforts!

Patricia Blaser

Hudson, NY

Staci stuck with us for a horrific 8 month ordeal of trying to sell our house and purchase another house. She was the only one that did! She always called or e-mailed to check on us throughout the entire time. Always communicating and giving advice.

Our sale and purchase ultimately fell through but because of her we will not hesitate to try to sell and purchase in the future.

She will be the first person we contact when the time comes to try again.

She does what she says she will do and is always on her client's side. ALWAYS!!!!

Casey Cox

Canton, GA

Staci stuck with us for a horrific 8 month ordeal of trying to sell our house and purchase another house. She was the only one that did! She always called or e-mailed to check on us throughout the entire time. Always communicating and giving advice.

Our sale and purchase ultimately fell through but because of her we will not hesitate to try to sell and purchase in the future.
She will be the first person we contact when the time comes to try again.
She does what she says she will do and is always on her client's side. ALWAYS!!!!

Casey Cox

Canton, GA

We appreciate Staci Rubin so much! She is so knowledgable, and we felt confident and well informed throughout the whole refinancing process. We were pleasantly surprised that everything but the closing (which was at our house) could be done over the phone or through emails, texts and the bank's site. No matter whether it was a phone call, text or email, Staci answered any questions we had right away. Also, she was "on it" with the various people involved who might not be too concerned with our timing. We needed things done by a certain date because we were going out of town, and Stacy didn't let people take their time or postpone tasks. She worked hard make all of it happen when we needed it to happen. We highly recommend Staci Rubin!

Marilee Morrow

Marietta, OH

My husband and I just closed on our dream home last week. This would not have been possible without Staci Rubin! You see, In life you meet millions of people but there is always one that stands out and make a lasting impression. Well look no further, Staci is that one. After your loan process you will be excited to share your review as well. Staci took over our loan process when it was a huge mess. In less than two days she fixed everything. We were on a time schedule and she ensured everything was expedited. She has great communication skills. You have to be ready for when she calls because she will be constantly contacting you through the whole process. Staci is one of the few who take pride in her work and get joy in knowing her clients were satisfied. Staci we are so thankful for everything and I hope this review helps someone who is in a similar situation or any situation. Thanks, a million times over!!!!

Hatfield

Greensboro, NC

If I was asked to give one word to describe experience with Staci while buying our house I would not be able to answer. I know one word could never measure up to our experience. She gets an “A” every time. Staci is Awesome!! Amiable, Adaptable, Altruistic, Ambitious and the list goes on. When no one else can’t handle a delicate case she can. From the very start to the end Staci kept in contact. Communication was always transparent and perfect. She ensured all options was exhausted and we were over prepared before every step. We never had to get caught up on anything, it was always proactive. I feel that I have made a friend and will miss the conversations and texts. She worked hard to ensure we got the best interest rate and closed at the earliest time possible. Staci is the real deal. She is one of the very few people who is good at what they do. Staci, my family and I are very grateful for the time you invested to assist us in buying this house.

Nicole Charles

greensboro, NC

My family started our house buying in June 2019 we went with A different lender we had a closing date of July 25. We got a video email two days before closing saying congratulations see you at the closing table well the next day we got an email saying that we were not closing something came up...it was a big mess they had us in ...Friday August 2 Staci Rubin from bank of England contacted us saying she can do our loan ... well here it is August 8 and we close next Thursday... she is amazing I can’t thank her enough if you’re looking to purchase a house and want it done right use her...

BobbieAnn Hawks

Trinity, NC

I was a little nervous to work with an agent long distance, but Staci was amazing! She was available all the time through phone, email and text and answered my million questions! She even offered discount to for educators! Would definitely recommend her services!

Gina DeMeza

Durham, NC

Staci is a great person to work with. She works expeditiously to get the loan closed. She even goes the extra mile to speak with other professionals (with your permission and presence) to request necessary documents. In less than 3 weeks the loan process was finalized. I would highly recommend Staci for your mortgage needs!

Quantae Nunn

Ocala, FL

Staci was amazing to work with. She walked my husband and I through the entire process of purchasing our first home. She made sure we understood every step and we are extremely grateful for everything that she did for us!

Angelica

West Palm Beach, FL

I had the best experience with Staci Rubin. She was responsive, supportive, and kind throughout the entire process. There were times that were difficult but Staci didn’t give up, worked tirelessly, and in the end, she was able to help us accomplish what we needed to do and with a great rate! I am both grateful and thankful that I responded to the email sent to my school because with her help, we have consolidated while saving money each month! I recommend Bank of England’s Staci Rubin to everyone, regardless of his/her financial needs! Thank you, Staci!

Lonnie Godsey

Galverson, SC

In 6 short weeks Staci took us from "we think maybe we want to buy a house" to closing on what will be our little piece of heaven! She was always there for us, answering questions and calming nerves. She was available on weekend, nights, holidays...it was so nice to know I could just text her when i was nervous or questioning something. I really can't thank her enough for the service she provided for us. If you are considering buying a home...this is most definitely who you want by your side!!

Sandy Dudley

Zepherhills, FL

Great help

Staci was able to facilitate the quick transfer of this property to me. When difficulties arose with inspection, she was proactive in finding solutions. At no point did I ever think that Staci wouldn't find a way forward. I would recommend her without reservation.

Cheryl Patterson

Jacksonville, FL

I contacted Staci Rubin as a potential loan officer from the Bank of England about 2 months ago when my wife urged me to look at a home that was up for sale in the local market. As an educator, I was happy to learn that Staci offered several ‘Educator Benefits Options’ (with some waived-fees), plus she thoroughly understands the home-buying process and is willing to walk a potential buyer / loan client through each step of the process.
Note, merely getting me qualified for a home loan was not Staci’s sole priority as Staci also made sure that I asked the right questions and completely weighed in all factors for consideration before making an offer on a home. Yes, I did shop other loan agents, however, none compared to Staci. Staci was prompt in her actions and always helpful. So, Staci quickly became my Lender of choice over those who had come highly recommended.
Almost daily, Staci stayed in contact with me. If I had a question, she texted me back or called me within minutes. And, each time Staci’s concise reply was helpful, guiding and productive.
Yesterday, I closed on my house purchase with Staci as my Home Mortgage Lending Agent on a home that is right for my family. With that stated, now that all has closed, I look back and realize that God answered my prayers. We now have our own home. And, I thank God for sending “Staci” to serve as our top-notch Lending Agent ; truly bringing me ‘peace-of-mind’ during a process that can be stressful. So, what is my testimonial? It’s “Staci Rubin is the lending agent you would want from the beginning to the end of your homebuying process."

Bert Exsted

Rome, GA

Proficient/Committed/Amazing

Staci was very efficient and committed throughout the loan process. She made sure every t was crossed and every i dotted. Throughout the entire process she would alert you on the next step. She did her part and at times ours too. At one point my husband and I was trying for two weeks to retrieve an invoice from an insurance company that was
desperately needed with the closing docs. We were told that it couldn't be done. Staci intervened, and her statement to them was "NO is not an option". " WELL", the docs were in our possession within 24 hours. Staci professionalism make the loan process very easy. We are all amazed at the promptness in processing this loan. My realtor stated: "I never had anyone to expedite a loan so quickly", I would love to have her on my team". I haven't met Staci, but she is surly a part of my team. Thanks again Staci for your early morning, late nights and hard work. I have and will continue to recommend you because of your commitment throughout the processing of the loan.

Christine Way

Fayetteville, GA

Staci was helpful, personable, tough but fair. We had a very good experience and enjoyed working with Staci. We unsuccessfully attempted to purchase a home a few years ago. As soon as I spoke to Staci I was 100% confident she would get the job done. We are closing on our house next week. I know God sent Staci to us

Rebekah Wood

Tallahasee, FL

Total professional, Expert financial advocate
Staci is amazing! She is quick, on point and always looking out for her client. Be prepared to ramp up your financing process because she is FAST! There are mounds of documents and she is on it - organized and efficient.

Marie Magyar

Silver Springs, FL

Staci Rubin was my loan officer in securing my re-financing on my home. She was very organized, thorough and professional, as well as kind which made the whole process so quick and easy!! Was so impressed with how quickly she got back to me on all my questions and concern's! I would HIGHLY recommend her to my family and friends. She is an incredible person and sure does know her job very well!

Clydine Yarbrough

Cape Coral, FL

Professional powerhouse!

Staci was immediately responsive and helpful from day one. She explained everything step by step, moved through the process swiftly, and found me a far better refinance arrangement than a competitor did. I felt like she listened to me and responded with skill and experience. I would recommend working with her to anyone I know. What a pleasure to work with someone deeply committed to serving the customer professionally!

Cheryl Huff-Marmora

Fredricksburg, VA

Staci made the process of refinancing smooth and seamless! She explained each step of the way in terms that I understood, and answered all of my questions. She even explained how the refinancing process will affect me next year.

Heather Baug

Grayson, GA

Staci was available when ever I needed to answer any questions. Even during evening and weekend hours. I would recommend Staci to others interested in getting a mortgage.

Patty Lowe

Fort Pierce, FL

The Best Experience Ever!!

Staci is extremely professional, she communicated with me all the way through the whole process and made buying a home virtually stress free. I did not think that buying a home would be possible for me but Staci was able to assist me on what to do and made buying my dream home a reality!! I highly recommend her, she has been a complete pleasure to work with and I will be recommending her to all my friends and co-workers!!! Thanks Staci!!!

Franco Merrick

Port Saint Lucie, FL

She took the time to explain me the differences between loans, how my income ratio affected the approval process and many other questions I had throughout the process. Let me say that she did all this OUTSIDE of business hours! She was available on her cellphone with projected monthly payments for each of the properties I visited (even on Sunday). She also provided her expertise with comments about each property I was interested in, sharing possible issues, elevated prices and knowledge in the real estate business and market. She got my loan approved in record time! All the process was online and I didn't have to move from my office to submit documentation. Their website is very user friendly.

Unfortunately I didn’t had the opportunity personally, otherwise I would give her a big appreciation hug for all her help and patience in my loan process.

Diana Torres

Port Charlotte, FL

Dreams do come true.... with Staci!

Staci is absolutely amazing! She was able to help us purchase the home of our dreams when we didn't think it was possible. Staci was ahead of the ball from day one and knew exactly what, where, how, why and when. I highly recommend working with her and the Bank of England.

Rachel Kost

Venice, FL

Staci's attention to detail and diligent efforts made the loan process go very smoothly. Excellent communication and absolutely no pop-up surprises from start to closing

John Sweet

Sarasota, FL

Staci was very Knowledgeable, detailed, right to the point, fast and truthful! I shopped around before I decided to go with Staci, and she was right on the numbers since the first day we started working together. I would recommend Staci to anyone looking to buy a home.

Leda Zelka

Largo, FL

Staci Rubin was very helpful and responsive in coordinating a refinance to help us obtain a new 15 -year mortgage, with cash out for home renovations. Online process somewhat complicated - as all loan applications are - but Staci handled it very smoothly. Staci is thorough and knowledgeable and great with the follow-up. I would recommend Staci to anyone planning to refinance a home mortgage.

Elizabeth Daley

Tallahassee, FL

Excellent

I have never worked with someone who was more dedicated to making sure that I was satisfied with my choice. Staci is amazing!!!! She is very caring, loyal and personable. She on many occasions went beyond what I have experience in the past as this is my third home purchase.

Myra Sherman

Reddick, FL

Staci Rubin just did our Refi in barely 5 weeks, seamlessly, and gave 2 State Government Public Servants THE BEST CHRISTMAS EVER! Kept things on track to create outstanding results!

Staci is engaging and professional, very hard working, and we had a tricky loan to pull off. Nothing stopped her, and I can't share the gratitude I have for Staci Rubin. THE GREATEST person you could hope for your team. Great Job!

Jeffrey Carter

Naples, FL

We just received the most courteous service, during a challenging refi from Staci. Could not have done it without her expertise and incredible hard work. We are State of Florida Govt Public Servants; and I feel that having Staci handle our mortgage is the reason we are having a fantastic holiday. Without Staci’s tireless daily work, I doubt we’d be Celebrating barely 5 weeks later!!! Fantastic????

Mike LaRochelle

Naples, FL

Staci made me feel great, she treated me with patience and respect. Made very thing seem simple and comfortable. No matter my questions and nerves, she had the answer and knew how to make me feel able to achieve a goal I didn't know I could achieve. I would definitely refer any of my friends and family to her.

Rebecca Ferrell

Kissimmee, FL

Staci was very thorough and walked me through every step. She was always available to answer any questions that I had. I would recommend Staci to my friends and family.

Lee Streetman

Atlanta, GA

Staci is Fantastic

Staci Rubin helped us get into our dream home. We did not have the easiest mortgage to get approved. She worked her magic and told us exactly what to do every step of the way. It wasn't always easy and at times it was very stressful but she kept assuring us if we did what she said it would all work out and she was right.

Julie Aubin-Mark

Port Saint Lucie, FL

Staci gets the job done!!

Staci is a really hard worker and extremely knowledgeable about her field. Her in-depth knowledge of the market and real estate is one of the many reasons why she flourishes in her profession. It was truly awesome working with her.

Margalita and Yohan McGlashan

Pembroke Pines, FL

Highly recommend Staci !

Staci was extremely knowledgeable about this grueling mortgage process. She was available 24/7 and really pushed me hard to get the myriad of documents I needed to produce so the loan would close on time. She has a no-nonsense assertive style and definitely knows all of the ins and outs of the mortgage process, which can be very overwhelming.

Robert and Jill Krause

McHenry, MD

Staci Rubin

Staci was wonderful from start to finish. The minute she received our application she called me and we got started. Staci knows her job and exactly what forms and documents to ask for. Everything happen so fast for us which was great. It was not a long drawn out process which was just what we needed. Staci was in touch with us daily sometime two or three times a day. Always letting us know what was going on. I would recommend this company and Staci to anyone who needs a lender. Staci deserves a raise, great asset to your company.

Essie Norton

Lamont, FL

Fantastic experience!

For an event that can be potentially very stressful, Staci makes the home buying process simple. She is available when questions arise via phone, text or email; I was never concerned for a minute about the way my loan was progressing. Staci kept me up to date through each step of the process. Despite her location in Pennsylvania and mine in Florida, it felt like she was just down the road. Getting paperwork to her and signing documents was a breeze. I'll recommend Staci above all others... a great experience!

Dorianne Nicholson

Oldsmar, FL

Awesome!!

She was pleasant, friendly, easy to talk to, and eager to answer ALL my silly, important, and unusual questions honestly. She returned messages quickly, answered the phone pleasantly, and called me to ensure I saw her email messages. She even assisted with lowering mt homeowners insurance cost.

Joan Johnson

Bushnell, FL

Awesome Lender

I first contacted Staci to check how the process of getting a mortgage would work for my situation. She explained to me what was needed, details and everything else at that point.

She was always checking that things were great in the process. Besides she helped me out to understand the process very well.

In addition, she put me in contact with a great real estate agent with whom I developed a great relationship. Between Staci and Erin, they both, walked me through the process to understand what a home purchase is.

It was a great learning experience and I am very thankful to Staci for her help, inputs and checking all the time that things were according to my expectations as a client.

I highly recommend Staci Alyse Rubin as your mortgage specialist

German Sandoya

Royal Palm Beach, FL

Staci was excellent to work with. She knows that the mortgage process can be overwhelming for people and makes sure that she keeps in constant contact with you so that you don't feel stressed. She really means it when she says call, text, or e-mail anytime! The longest I ever had to wait for a response to a phone call, text, or e-mail throughout the whole mortgage process (even at 10 PM on a weekend) was 10 minutes. She has answers throughout every step of the confusing process and always knows exactly what you need. Coming from a very frustrating mortgage experience, Staci was fantastic to work with and makes the process of getting a mortgage less burdensome. I will definitely contact her for all of my home lending needs in the future and would happily recommend her to anyone else.

Laura Grande

Warminster, PA

YOU'RE IN GOOD HANDS WITH MS. STACI????

I am a First-Time Home Buyer and Ms. Staci walked me through the whole process. She made sure I turned in ALL paperwork in a timely manner. I closed on my house May 12, 2017 which was Quicker than Expected. During the Process she explained EVERY step. She loves what she does! She was on VACATION in JAMAICA and she still continued to get my loan approved. No matter the time of day or night, she was ALWAYS AVAILABLE . She has made a dream come true for me so I will forever be Grateful.. I would recommend Ms. Staci to GOD if he needed a loan????

Tiffany Woods

Dunnellon, FL

Extremely well done and thorough job!

We bought our first house this month and used Staci as our lender. She was there with us through every step of the way, made sure we had everything done on time, and answered every question we had before we even asked. She did everything that she could to get us the best rate possible. I highly recommend her as she turned this stressful time into what seemed to be a very simple process.

Ryan and Alyssa Kroll

Warminster, PA

Staci Alyse Rubin is THE BEST!!!!!

I received an email from Staci a few years ago and have been working hard to improve our credit scores. She continued to email and this year, I responded with hesitation (unsure if she was real or a scam). SHE IS SO REAL AND SO GOOD AT HER JOB! Throughout the entire process, she made me feel as though she was a longtime friend wanting the best for our family and our closing. I rarely had to ask questions because she was giving me the answers first. Always there, always available, always explaining, always positive and looking out for our best interest! She found the best mortgage insurance in our state!! Can't say enough good things about Staci and how well she prepares buyers all the way to closing! I highly recommend Staci and AnnieMac and will call them again if we ever move. Thank you Staci for everything you did for us throughout this entire process!!!! YOU are THE BEST!!! Sincerely, Glenda Buckland, FSU

Glenda Buckland

Panama City, FL

Staci is one of the hardest working people I have met

Staci was on top of everything. She guided us through the mortgage process like the expert she is.

We had a tough experience with a prior lender and Staci put that in the rear view very quickly.

Steve Buschbacher

Philadelphia, PA

My appraisal didn't come in the way we needed but Staci figured out a way to ...

Staci is super knowledgeable, thorough, and prompt. I never had to check in on her because she was always 2 steps ahead of me and the timeline of my closing. My appraisal didn't come in the way we needed but Staci figured out a way to work with it and help me achieve my refinancing goals.I will definitely use Staci again for any mortgage needs.

Yasmine Mollings

Apopka, FL

She has given us a peace of mind that we are in the very best possible hands to ...

Staci Rubin worked tirelessly in pursuit of our refianance needs. She is the most professional, courteous, and hardest working individual we have ever had the pleasure to work with in any capacity. She returns texts and phone calls almost immediately. Never, ever keeps you waiting for a question to be answered and she has answered many of our questions and concerns (no matter how simple or dumb our questions may be). She has given us a peace of mind that we are in the very best possible hands to get the best deal possible for us to attain a loan. We sleep better at night knowing Staci Rubin is working for us! I will personally vouch for this lady and for all the hard work she has done for me and my wife in helping us attain a 30 yr. fixed loan at great rates and terms!

Genaro Lopez

Lakeland, FL

My family and I would like to thank Staci for all of her help. It was a long and strenuous process but she was their every step of the way and able to answer any and all questions we had. She made sure we were ready to close before our closing date. (Sadly the seller wasn't ready so we closed few weeks late). My family and I can't thank her enough for all her help and I would recommend anyone to use her services again. Bottom line she gets the job done and that's what you need when going through the home buying process. Thanks again,Mike

Mike Cannici

Ridgefield Park, NJ

She was available nearly 24/7.

I have to admit, I was skeptical to use Staci. The whole pitch seemed way too good to be true; usually when it seems that way, it is. Boy, was I wrong. Staci walked right alongside me during this whole process of purchasing my first home. She was available nearly 24/7. She was able to push and get my loan commitment completed in less than 20 days also, which is pretty aggressive. She is clearly very knowledgeable, despite being located in Pennsylvania and assisting me in Florida. She saved me boatloads of money throughout the whole process. If I ever decided to buy another home, I would go right to her!

Amber Salley

Sarasota, FL


I just closed my Refi today. Staci was great!! She made the process very simple and pain free. She def had our best interest in mind and made sure we were getting the best possible Refi for our situation.When it comes to responsiveness and ease of communicating with her - things couldn't have been better. Can't say enough good things about her. I highly recommend her

Donald Whitten

Rockland, MA

She is extremely quick to respond, professional, and very thorough.
Have used Staci to purchase two homes in the past year. She is extremely quick to respond, professional, and very thorough. Thanks to Staci's dedication, the process of obtaining a loan went very smoothly - from applying for the loan to closing. It was a pleasure working with Staci.

Jennifer Nicholson

Franklin Township , NJ

I can't say enough about her efforts for making sure that I got a home loan.

Staci is amazing. She doesn't know this, but throughout the whole home buying process, I called her my bulldog. She gets things done. There were several times where I was uncertain, nervous, scared (all the things that come with buying your first home), but she constantly reassured me that we were going to be able to make it happen. She was right on top of everything that we needed and was available day and night. I can't say enough about her efforts for making sure that I got a home loan. She follows through on everything she says she is going to do. I wouldn't want to work with anyone else! Also, she makes the best chocolate.

Valerie Hill

Avondale, PA

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